Activate, Deactivate call forwarding, call divert in Reliance Jio
Reliance Jio Infocomm Ltd has commercially launched VoLTE 4G services and dual sim users already have started using Reliance Jio for using high speed data services at cheapest cost in the telecom industry. There are some areas where Jio is still working on expanding the network coverage. In such cases, Jio 4G users can still receive incoming calls on their Jio number by forwarding them on alternative number and that too free of cost.
Prerequisites:
JIO4GVoice application is required if your mobile doesn't support VoLTE for making calls directly. JIO4GVoice App is available on Google Play Store and Jio4GVoice on Apple Store
Activate call forwarding , call divert from Jio to another mobile number:
The call forwarding / call divert service can be activated to alternate mobile operator mobile number by dialing below short codes depending upon your requirement.
| Condition | Explanation | Dial Code |
| Call forwarding - Unconditional | To divert / forward all incoming calls from Jio to another mobile number | *401*<10 digit number> |
| Call forwarding - no answer | To divert / forward incoming calls from Jio to another mobile number if you do not answer the call. | *403*<10 digit number> |
| Call forwarding - busy | To divert / forward incoming calls from Jio to another mobile number if your Jio number is busy. | *405*<10 digit number> |
| Call forwarding - not reachable | To divert / forward incoming calls from Jio to another mobile number if your Jio number is not reachable / out of coverage / switched off. | *409*<10 digit number> |
Example:
If you want to divert / forward calls unconditionally to alternate mobile number 9123456789 then dial *401*9123456789 from your Jio number.
Deactivate call forwarding , call divert from Jio to another mobile number:
The call forwarding / call divert service can be deactivated by dialing below short codes depending upon your activation type.
| Condition | Explanation | Dial Code |
| Call forwarding - Unconditional | To cancel / deactivate this type of call divert / call forward. | *402 |
| Call forwarding - no answer | To cancel / deactivate this type of call divert / call forward. | *404 |
| Call forwarding - busy | To cancel / deactivate this type of call divert / call forward. | *406 |
| Call forwarding - not reachable | To cancel / deactivate this type of call divert / call forward. | *410 |
| All forwarding | To cancel / deactivate all types of call divert / call forward. | *413 |
Example:
If you have diverted / forwarded calls unconditionally then dial *402 from your Jio number to deactivate unconditional call forward / divert service.
Alternatively, you can activate / deactivate call forwarding / call divert from phone settings. Go to Call > Click on three dots at upper side to access Settings > Call Settings > Select SIM (Jio sim) > Call forwarding. There may be some minor changes in the options for different mobile phones.
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